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Scaled Loop

Your whole business,
in one loop.

Autonomous agents and systems for growing businesses · Vietnam

We connect the apps you already run into one live record — that your team and your autonomous agents run on — and build the websites, shops and tools you're missing. Based in Ho Chi Minh City.

The problem

Eleven tools,
one person,
every Monday.

Sales in the POS. Orders in each marketplace.
Cash in the bank. Stock in a spreadsheet.

01 · Forward-deployed

We connect
what you
already run.

One shared record of every order,
unit of stock and payment.

02 · Product

And build
what's still
missing.

Websites, online shops and web apps,
designed and built by one team.

Built for
  • Ru9
  • Teemay Coffee Roasters
  • Seudam Group
  • Zephyra
  • Oseven Paint
  • KAP International
The problem

Your business runs on a dozen apps and a hundred spreadsheets.

Sales sit in the POS. Orders sit in each marketplace. Stock sits in a warehouse sheet, and cash sits in the bank and the accounting file.

Every app has its own login and its own export. The full picture exists once a week, after someone rebuilds it by hand. Decisions wait for that person, and each new sales channel adds another login, another reconciliation and another hire.

The loop

Every order. Every unit of stock. Every payment. Recorded once, seen by every team, updated the moment it happens — and worked by agents that don't wait for Monday.

8systems

handed over to Ru9 in phase one — three of them autonomous agents.

25min/day

of bookkeeping at Ru9, down from 108, on one live record.

60minutes

One workflow review is all it takes to see the plan.

About · Who we are

An engineering studio that designs and builds websites, web applications and the business systems behind them.

One team covers design, front-end, back-end and data, so what a client approves is what goes live.

01

Business before code

We learn the client's sales, marketing and operations before we design.

02

Working software in weeks

Short delivery cycles with a demo every week, so the client steers early.

03

We stay after launch

Care, monitoring and improvement once the work is live.

01 · Forward-deployed engineering

We start with how the business runs, then write the code.

An engineer joins the client's team for the first weeks. Discovery happens at the desk where the work is done.

Workflow mapping

Every handoff turned into a system design.

Data unification

One record of every customer and enquiry.

Warehouse and BI

Dashboards the team can trust.

AI agents

Routine work handled by autonomous agents that read the same record your team does, inside the tools you already run.

ExampleOrderApprovePackShipmanual · waits 2 daysfound at the desk
ExampleShopeePOSBankONE RECORDOrder #1042Paid · BankIn stock · 6 leftShopee
ExampleSales by channel · this weekupdated 2m agorebuilt Monday
Example
!Stock low: Memory foam pillow, 6 left09:12
✓Order #1042 confirmed with customer09:14
✓14 bank payments matched to invoices09:20
How an engagement runs
  1. Step 01

    Map

    Sit with the people doing the work; document each tool, handoff and workaround.

  2. Step 02

    Unify

    Connect existing systems so one record of each customer, order and product exists.

  3. Step 03

    Build

    A working version on one real workflow, in the team's hands within weeks.

  4. Step 04

    Run

    Access control, audit trails and monitoring, then training so the team owns it.

DeliveryOne workflow at a time
Runs onYour hardware or ours
Platforms

Platforms we have connected.

Apps we connect to, and build around, for businesses in Vietnam. Names and logos belong to their owners and are shown only to say what we integrate with.

  • QuickBooksaccounting
  • Saporetail and e-commerce
  • Zalomessaging
  • MISAaccounting
  • KiotVietretail point of sale
  • Haravane-commerce
  • Giao Hàng Nhanhdelivery
  • Giao Hàng Tiết Kiệmdelivery
Selected work · Systems · Ru9, direct-to-consumer bedding

Ru9: a total digital transformation of a nationwide bedding brand.

Ru9 sells mattresses and bedding nationwide through its website, showrooms, chat and marketplaces. We built a bespoke warehouse, CRM, ERP and accounting core, then connected the SaaS tools each team relied on. Teams kept the routines they knew.

Every channel reads the same stock, order and customer record. Warehouse, sales and finance work from one system. Existing SaaS tools stay in place, connected through one core.

Scope
WMS, CRM, ERP, accounting, omnichannel
Model
Forward-deployed team
Industry
Direct-to-consumer retail
Market
Vietnam
Ru9 logoRu9 · ru9.vn
Case study · One data layer for Ru9, a multi-channel bedding brand

Website, showrooms, chat and marketplaces now read the same stock, order and customer record.

8

working systems handed over in phase one

108 → 25

minutes of bookkeeping a day

~30 h

of finance work saved each month

Systems delivered
Sales-to-accounting syncMulti-channel cash reconciliationRecruitment automationExecutive dashboardOperations agentProduct-lookup assistantExecutive assistantMarketing KPI dashboards
Teemay Coffee Roasters · Ho Chi Minh City

Point of sale to the books, automatically.

A specialty roaster since 2015, selling at its cafés, wholesale and online. Each counter sale now posts to accounting and updates online channels, with no re-keying at day's end.

Seudam Group · Koh Kood, Thailand

One back office for an island travel group.

Ferries, beachfront glamping, a café and yacht hire. Bookings, guests and daily operations across every unit run from one web CRM and ERP.

02 · Product engineering

Bring the idea. We design it, build it and ship it.

Our design and our build, from brief to launch. One team holds design and engineering, so what you approve is what goes live.

Selected work · drag or use the arrows · hover for colour
Brand websiteZephyra homepage
ZephyraLuxury travel and private jet charter. A quiet, editorial site for a discreet clientele · byzephyra.com
Online shopOseven Paint homepage
Oseven PaintOnline shop and dealer channel for a wood-coatings maker · osevenpaint.com
Online shop · schematic
KAP InternationalOnline shop and campaign flow for an imported supplement brand · kapintl.com
Web app · schematic
Seudam GroupOne web CRM and ERP for ferries, glamping, a café and yacht hire · Koh Kood, Thailand
Systems
Ru9Warehouse, CRM, ERP and accounting on one core, across every sales channel
Automation
Teemay Coffee RoastersPoint of sale to the books, automatically
A

Brand websites

Bespoke design, film, interactive renders, motion.

B

Online shops

Catalogue, checkout, payments, dealer channels.

C

Web applications

CRM, booking, logistics, internal tools.

D

Care after launch

Hosting support, monitoring, new features.

How we work

Three ways to work with us.

Delivery

Every engagement runs in the same rhythm.

  1. 01

    Discovery and audit

  2. 02

    Design, approved before build

  3. 03

    Build with a weekly demo

  4. 04

    Migration, SEO, staging

  5. 05

    Testing and client demo

  6. 06

    Launch, handover, warranty

EngagementFitsHow it runs
Fixed-scope buildWebsites, online shops, defined applicationsDeliverable, timeline and price agreed before work starts.
Care and growthAnything we have shippedHosting support, monitoring, updates and features, monthly.
Embedded teamWorkflow, data and AI work across your operationEngineers inside the client's team, planned month by month.
The timeline · embedded team

From us running it, to you running it.

The first weeks

We build it

Workflow review, diagnosis at the desk, data intake. One workflow in production with a measured before and after.

Every week after

We run it together

A weekly correction review with your named owner. A monthly scorecard against the day-one baseline.

When your owner is ready

You run it

Your team operates it. We supervise monthly, keep the connections current and ship platform improvements.

On-premise

A small server in your office on a private network. Your data stays in your building.

Managed

We host it, patch it and monitor it, and you keep full ownership of data and code.

Why Scaled Loop

What you can hold us to.

Speed

A working prototype in weeks.

Your first workflow goes live weeks after the review, not quarters. After that you get a scorecard every week and a new workflow whenever you are ready for one.

Security

Secure from the first release.

Role-based access and audit trails on every system. OWASP practices in every build. Your data and your code belong to you, and can run on your own hardware.

Fluency

Engineers who read a P&L.

We learn your operations, sales and finance first, and design the system from there. Requirements reach you as working software your team can use.

Next step

A free 60-minute workflow review · three steps

Bring one process.
Leave with a plan.

  1. 15minYou show us

    You walk us through the process as it runs today.

  2. 30minWe map it

    We map it together: tools, handoffs, delays.

  3. 15minYou leave

    With the map and a first-workflow plan.

Phone+84 941 716 669
Emailnguyen@scaledloop.com
Free 60-minute workflow review

Let's talk about your workflow.

Call us or send an email, and we will pick a time together.

Phone
+84 941 716 669
Email
nguyen@scaledloop.com